DELIVERY AND RETURNS
FREE DOMESTIC DELIVERY VIA NOVA POSHTA
DELIVERY TIME: 1–4 BUSINESS DAYS
INTERNATIONAL SHIPPING
TO EUROPE (POLAND, ESTONIA, LATVIA, LITHUANIA, GERMANY, ROMANIA, SLOVAKIA, HUNGARY, CZECH REPUBLIC) — FROM 4 DAYS — $12
TO THE USA — FROM 8 DAYS — $15
TO OTHER EUROPEAN COUNTRIES — FROM 8 DAYS — $30
TO OTHER COUNTRIES — FROM 14 DAYS — $30
IMPORTANT
INTERNATIONAL ORDERS ARE SHIPPED ON A DDU (DELIVERY DUTY UNPAID) BASIS.
THIS MEANS THAT TAXES AND CUSTOMS DUTIES ARE NOT INCLUDED IN THE ORDER TOTAL AND MAY BE CHARGED BY YOUR LOCAL CUSTOMS AUTHORITY.
PRICES LISTED ON OUR WEBSITE DO NOT INCLUDE VAT, DUTIES, OR ADDITIONAL FEES.
WE ARE UNABLE TO ESTIMATE THE EXACT AMOUNT OF THESE CHARGES — THEY DEPEND ON THE LAWS OF THE DESTINATION COUNTRY.
RETURNS
YOUR RETURNED ITEM MUST ARRIVE AT THE WAREHOUSE IT WAS ORDERED FROM NO LATER THAN 14 DAYS AFTER YOUR DELIVERY DATE.
THE RETURNED ITEMS MUST BE SENT BACK IN THEIR ORIGINAL PACKAGING TOGETHER WITH ALL MATERIALS RECEIVED WITH THE ITEM(S). THE ITEM(S) MUST BE UNHARMED, UNWORN, OR ALTERED AND MUST HAVE ALL ORIGINAL SECURITY SEALS STILL ATTACHED. THE PACKAGING MUST NOT BE USED AS THE EXTERNAL PARCEL FOR THE SHIPMENT.
IF THE ITEM DOES NOT MEET THESE REQUIREMENTS, IT WILL NOT BE ACCEPTED AND WILL BE SENT BACK TO THE CUSTOMER AT THEIR OWN COST. PLEASE NOTE THAT WE CAN ONLY ACCEPT EXCHANGES FROM THE COUNTRY TO WHICH THE SHIPMENT WAS ORIGINALLY SENT.
ONCE YOUR RETURN HAS BEEN RECEIVED AND ACCEPTED BY OUR PARTNER, YOUR REFUND WILL BE COMPLETED VIA THE ORIGINAL PAYMENT METHOD, EXCLUDING THE DELIVERY COSTS. ALL IMPORT FEES AND SHIPPING COSTS INVOLVED IN THE EXCHANGE WILL BE THE SOLE RESPONSIBILITY OF THE CUSTOMER.